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Chiropractor performing neck assessment at Banora Chiropractic Tweed Heads South
Wellness 11 June 2026 8 min read

What to Expect From a Chiropractor in Tweed Heads South

Dr James Shipway

Dr James Shipway

B.Sc.Chiro. & M.Chiro — Chiropractor & Co-founder

If you have never seen a chiropractor before — or you have heard mixed things and are not sure what to expect — this guide is for you. At Banora Chiropractic in Tweed Heads South, we see a lot of new patients who arrive unsure of what the assessment involves, whether it will be uncomfortable, and how many visits they will need. These are all fair questions, and we would rather answer them clearly than have you guessing.

What is chiropractic care?

Chiropractic is a regulated health profession focused on the assessment and management of musculoskeletal conditions — problems involving the spine, joints, muscles, and nerves. In Australia, chiropractors are required to complete a five-year university degree (typically a Bachelor and Master of Chiropractic Science) and are registered with the Australian Health Practitioner Regulation Agency (AHPRA).

Dr James Shipway and Dr Paul Cater, the co-owners of Banora Chiropractic, both hold a Bachelor of Science in Chiropractic and a Master of Chiropractic. Between them, they bring over 30 years of combined clinical experience to the practice.

Chiropractic care is not about cracking backs for its own sake. It is about accurately assessing what is happening in your body and applying appropriate, evidence-informed care to help restore normal movement and reduce pain. The approach is hands-on and individualised — what works for one patient may not be what another needs.

Your first appointment

The first visit is primarily an assessment, and it usually takes around 45 to 60 minutes. Here is what that typically involves:

Health history

We start by asking about your current concern — when it started, what makes it better or worse, and how it is affecting your daily life. We also ask about your general health history, any previous injuries, current medications, and relevant lifestyle factors. This is not box-ticking — understanding your full picture helps us assess and treat you more accurately.

Physical examination

We then examine the relevant area of your body. For most presentations, this includes assessing your posture, checking your range of movement, feeling for areas of joint restriction or muscle tension, and carrying out orthopaedic tests where relevant. If neurological involvement is a possibility — for example, if you have pain or tingling radiating into your arms or legs — we will perform neurological screening as well.

Explanation of findings

Before any treatment begins, we explain what we have found in plain language. We tell you what we believe is driving your symptoms, what we think chiropractic care can and cannot do for your situation, and what a realistic care plan looks like. If we believe your condition is better managed by another health professional — your GP, a physiotherapist, or a specialist — we will tell you that too.

First treatment (if appropriate)

If it is appropriate to begin treatment at the first visit — and it usually is — we will proceed with the relevant techniques. What this looks like depends on your presentation.

What techniques does Banora Chiropractic use?

Our chiropractors are trained in a range of techniques and select the most appropriate approach for each individual patient. These include:

  • Gonstead technique — a systematic, specific method of spinal assessment and adjustment, considered one of the most thorough approaches in chiropractic practice
  • Diversified technique — the most widely used form of manual spinal adjustment, involving precise, controlled thrusts to specific joints
  • Thompson Drop technique — uses a specialised adjusting table with drop pieces to assist the adjustment, allowing for a lighter force delivery
  • Activator method — a low-force, instrument-assisted technique well suited to patients who prefer a gentler approach, or for specific areas like the extremities
  • SOT (Sacro Occipital Technique) — a whole-body approach using blocks and gentle pressure to address the relationship between the sacrum and the skull
  • Soft tissue techniques — including myofascial release and trigger point work to address muscle tension alongside joint treatment
  • Extremity adjusting — treatment of joints outside the spine, including shoulders, hips, knees, ankles, and wrists

Patients who are nervous about manual adjustments, or who have conditions where high-velocity techniques are not appropriate, can be treated effectively using low-force and instrument-assisted approaches. We always discuss the planned approach with you beforehand.

Does chiropractic treatment hurt?

Most chiropractic treatment is not painful. You may feel pressure during an adjustment, and some patients notice mild muscle soreness in the day or two following treatment — similar to how you might feel after exercise. This is a normal response as your body adjusts to changes in joint position and movement.

If you are in significant pain when you come in, we will work gently and appropriately for your level of comfort. We do not push through pain.

How many visits will you need?

This varies depending on what is being treated, how long the problem has been present, and how your body responds to care. We give every patient an honest, individualised estimate at the first appointment rather than a generic treatment count.

As a general guide:

  • Acute problems that have been present for less than a few weeks often respond within 4 to 8 visits
  • Chronic conditions that have been present for months or years generally take longer — often 8 to 16 visits or more — and may benefit from periodic maintenance care to maintain improvement
  • Some patients come in for a one-off assessment and a few visits to address a specific concern, with no ongoing commitment

We reassess your progress regularly and will always discuss whether continuing care is appropriate and why. You are not locked into anything.

What conditions do chiropractors treat?

The most common presentations we see at Banora Chiropractic include:

  • Lower back pain — including disc-related pain, facet joint problems, and sacroiliac joint dysfunction
  • Neck pain and stiffness — including tech neck from prolonged screen use
  • Headaches and migraines — particularly cervicogenic headaches that originate in the neck
  • Sciatica — leg pain, numbness, or tingling caused by sciatic nerve irritation
  • Shoulder pain — including impingement, rotator cuff issues, and referred pain from the neck
  • Hip pain — including sacroiliac joint problems and referred pain from the lumbar spine
  • Sports injuries — assessment and management of musculoskeletal injuries from sport and exercise
  • Posture and tech neck — treatment and rehabilitation for forward head posture and related symptoms

Do you need a referral?

No. Chiropractors in Australia are primary contact practitioners, which means you can book directly without a GP referral. If you have a referral from your GP under an Enhanced Primary Care (EPC) plan, workers compensation, CTP, or DVA cover, please bring the relevant paperwork and we will work within that framework.

Practical information for Tweed Heads South and surrounding areas

Banora Chiropractic is located at 2/44 Greenway Drive, Tweed Heads South NSW 2486 — ground level, with on-site parking directly in front of the clinic. We are easily accessible from Banora Point, Tweed Heads, Terranora, Bilambil Heights, Coolangatta, and surrounding areas.

We offer HICAPS on-site, which means most private health fund rebates are processed instantly — you only pay the gap on the day. No referral is required to book.

If you have questions about whether chiropractic care is right for your situation, call us on (07) 5599 2322 and we will have an honest conversation about whether we can help.

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